Cohort-specific rate/pagination

Slack Web API conversations.history rate limit new apps 1 request per minute non Marketplace commercially distributed May 29 2025

History sync works for an old installation but returns 429 almost immediately for a new customer.

Slack Web APICollaboration SaaS APICohort-specific rate/paginationslack_rate

Agent Quick Fix

Repair against the current Slack Web API contract, then keep the change narrow and source-backed.

Product: Slack Web API
Current-contract area: New unlisted Slack app hits 1 request/minute on conversations.history
Likely root cause: History sync works for an old installation but returns 429 almost immediately for a new customer.
Repair direction: Verifier checks backoff, pagination completeness, and installation-aware behavior under the current limits. Verify complete synchronization under each cohort without hard-coding one global throttle.

Symptom

History sync works for an old installation but returns 429 almost immediately for a new customer.

Why This Happens

The code can work for existing/internal installations yet fail for newly created or unlisted apps; account cohort and current service policy are external.

Common Wrong Fixes

  • Changing local code without checking the current external contract.
  • Retrying the same install, build, or API call with no version/source change.
  • Applying a broad unsafe bypass when a narrow compatibility fix is available.

Codex Search Keywords

These are the search terms observed in a neutral Codex validation run for this failure shape.

Slack Web API conversations.history rate limit new apps 1 request per minute non Marketplace commercially distributed May 29 2025
site:docs.slack.dev conversations.history rate limit 1 request per minute May 29 2025 Slack
Slack conversations.history 1 request per minute limit new app
https://docs.slack.dev/reference/methods/conversations.history

Source Trail